A breakdown of the support Car Finance providers are offering

Apr 23, 2020

We've searched high and low to find the car finance support available for you during the Coronavirus crisis. We're will continue to update this blog as and when we source more support or update existing. We've also gathered the support available for mortgages, energy providers, councils, telecoms providers, and credit cards.

Last updated 23/04/2020


Coronavirus Relief Policy

Admiral Car Finance

If you cannot afford an upcoming payment, complete the form on their website to explain your circumstances. Payment holidays do not feature on Admiral’s loans, however if your income has been affected by Coronavirus this may be negotiable, along with payment reductions and referrals.

Complete an 'Apply for help' form on Admirals's website.

Advantage Finance

You can apply for a three month payment break which will then be added to the end of your payment terms (so a 48 month contract will become a 51 month contract). No additional interest or charges will be added,

Follow the link to the website here, tick the box at the bottom of the page, and click the pop-up button to apply for payment relief.

Black Horse

You can apply for a payment holiday for either one month or three months. The loan will still accrue interest at your normal rate, which will be added to your balance later. This will not exceed £100 a month. If you cannot make an upcoming payment within the next five days, call to discuss your options.

For a one month payment holiday call 0344 8248888.

For a three month payment holiday, apply through your online account.

To discuss an upcoming payment, call 0344 8248888.

Blue Motor Finance

Blue Motor Finance have procedures in place to help customers who are financially vulnerable during this time.

To discuss your options call their Customer Services team on 0203 005 9330, between 8am-6.30pm Mon-Fri, Sat & Sun 9am-5pm.


You can apply to defer payment for up to three months by filling out the form on the website. Deferring payments will result in increased costs in the long term as interest will continue to accrue.


MotoNovo are now offering three month payment deferrals, which you can apply for through the MyMoneyManager service on the website. You can also email [email protected] or call 0333 200 0030, however due to high contact volumes, the online service is recommended. You can find an FAQ page here.

Oodle Car Finance

Oodle have a number of support options available, including payment holidays, however they're assessing customer situations on a case by base basis and ask that you get in touch to discuss your individual circumstances so they can find the best solution for you. You can fill out a financial support application here, and they have an FAQ page available here.

Specialist Motor Finance

Specialist Motor Finance are offering payment holidays of up to three months for those financially affected by Covid-19. Their full statement can be found here, with more information on their FAQ page here.

To contact, you can call 01244200746, or e-mail [email protected], though wait times will be longer than usual due to high volumes.


Startline are offering various options to help customers financially impacted by Covid-19, including payment deferrals in some cases. Details can be found here.

You can call 0141 406 6622 or e-mail [email protected], but volumes are currently high. You can also make contact through the form at the bottom of the Manage My Account page here.

The Car Finance Co.

Please contact agents to discuss your circumstances and options such as lower payments and in some cases, payment deferrals. The FAQ page can be found here.

Call 01925 696 380 or email [email protected]

1st Stop Car Finance

There is currently no information about payments during the Covid crisis on the website.

However, you can call 0191 492 1919 or email [email protected] with any questions.

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